![]() Here are the instructions again for your convenience: To recover a Microsoft account or change the password, try this: Enter the email, phone or even a Skype name, choose the Next button, double check that the email is correct then enter a valid email address where the account owner can be contacted, enter the characters in the box to prove you are not a robot, then choose the Next button. Happy to keep helping until the issue is fixed. Have you had a chance to review my previous reply yet? Please let me know if you had any issues. Outlook for iOS works with Microsoft Exchange, Office 365, (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. To recover a Microsoft account or change the password, try this: Enter the email, phone or even a Skype name, choose the Next button, double check that the email is correct then enter a valid email address where the account owner can be contacted, enter the characters in the box to prove you are not a robot, then choose the Next button. ![]() Hopefully, we can get this resolved quickly. ![]() I've read about the issue you are having with a Microsoft account and will be happy to help. You have reached JustAnswer, an independent paid-for question and answer site. Hi, my name is***** am a tech support expert with over 25 years of experience. ![]()
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